Paramedic Luis Ramirez and EMT Jordan Patten were responding to a call on July 29, 2017. In route to the call, a vehicle ran a stop sign and collided with the crews unit. The crew proceeded to get out of their ambulance, put on their gear, and help the patients in the other vehicle. Our mission at Lake EMS is to serve our communities by providing exceptional patient care and extraordinary customer service through compassion, knowledge, clinical sophistication and the integrity of our organization. Mr. Ramirez and Mr. Patten embody the Lake EMS mission completely, and that is why they received the True North Award.