For the second year in a row, Lake Emergency Medical Services Executive Director Jerry Smith received glowing evaluations from the Lake EMS Board of Directors.
The board praised Smith for his leadership and the performance of the organization.
“I have to say that the public seems to be very satisfied and supportive of Lake EMS and I think that our overall quality of service is outstanding,” said Commission Chairman Jimmy Conner. “Smith works well with the EMS board. He keeps us apprised of everything. There is usually no surprises.” Commissioner Welton Cadwell wrote Smith “maintains a top-notch ambulance service.”
Since 2014, Smith said he has made changes in the organization to continue to improve service. With a 7.3 percent increase in call volume and an 11 percent increase in transports, Smith has asked and received approval from the board to add two ambulances, one in the Grand Island area and the other in Clermont, at the beginning of 2016 to meet the demand for services. At the request of board, Smith will add an ambulance back in Astor in the spring of 2016.
Smith said the challenges facing EMS in the future include anticipating the level of growth in call volume and patient transports while being able to determine the financial resources to enhance the deployment model.
“I am grateful for the opportunity to service the cities and our community,” he said. “I am very proud of our staff and how they continue to perform at such high levels with increased call volumes.”